Frequently Asked Questions

Question 1

What is Yoganta?

Accepted Answer

Yoganta is an Indian yoga and wellness brand offering yoga services, ice bath and mudgar training, professional certifications, and yoga and fitness accessories.

Question 2

How can I contact Yoganta?

Accepted Answer

You can contact Yoganta through the Contact page, WhatsApp, email (hello@yoganta.in) or phone (+91 99859 55527).

Question 3

Can I contact Yoganta through WhatsApp?

Accepted Answer

Yes. You can message Yoganta on WhatsApp for quick help with services, certifications, products, orders and partnerships.

Question 4

How quickly can I expect a response to my enquiry?

Accepted Answer

Most enquiries are answered within one working day. Some requests may take a little longer depending on what is needed.

Question 5

How do I stay updated with Yoganta's latest programs?

Accepted Answer

Follow Yoganta on social media, read the Knowledge Hub and visit our website for new programs, events and wellness resources.

Question 6

How much does delivery cost?

Accepted Answer

Delivery is free on every order, anywhere in India.

Question 7

How long does delivery take?

Accepted Answer

We ship every order within 24 hours of payment. Delivery usually takes 5 to 7 days from your order, depending on your location.

Question 8

How do I track my order?

Accepted Answer

When your order ships, we email you the courier name, tracking number and a tracking link, together with your GST invoice. You can also follow your order from the link in your order email or from Your account → Your orders.

Question 9

Can I cancel my order?

Accepted Answer

Yes, until it is dispatched. Open your order (from your order email or Your account → Your orders) and choose Cancel order, or contact us. You get a full refund, which usually reaches your account within 5 to 7 working days.

Question 10

What payment methods do you accept?

Accepted Answer

UPI, debit and credit cards, net banking and popular wallets, through Razorpay's secure checkout. We never see or store your card or bank details.

Question 11

Do you offer cash on delivery?

Accepted Answer

Not at the moment. All orders are paid online, which lets us ship within 24 hours. If you cancel before dispatch or return your order, you get a full refund.

Question 12

Can I get a GST invoice for my business?

Accepted Answer

Yes. Add your business name and GSTIN at checkout and they will appear on your GST invoice, so you can claim input tax credit.

Question 13

Can I return a product?

Accepted Answer

Yes. You can return your order within 10 days of delivery, for any reason, including a change of mind. Request it from your order page (Return this order) or contact us. Return pickup is free.

Question 14

How do refunds work?

Accepted Answer

We refund the full amount, including GST, to your original payment method: for cancellations as soon as the order is cancelled, and for returns once the items reach us and are checked. Refunds usually reach your account within 5 to 7 working days.

Question 15

What if my item arrives damaged or is not what I ordered?

Accepted Answer

Contact us within 10 days of delivery, ideally with photos. We arrange a free pickup and a full refund.

Question 16

Do you sell yoga and fitness accessories?

Accepted Answer

Yes. Yoganta makes and sells the Mudgar (Indian club), wooden yoga blocks and mobility sticks, delivered free across India.

Question 17

What is the quality of Yoganta products?

Accepted Answer

Our products are handcrafted from quality hardwood and finished for durability, comfort and safe everyday use.

Question 18

Do your products come with a warranty?

Accepted Answer

Yes. Every Yoganta product comes with a 3-month warranty against manufacturing defects. Contact us with your order number and a photo of the problem, and we will sort it out.

Question 19

Do you offer online yoga classes?

Accepted Answer

Yes. Yoganta offers live online yoga classes, personalised yoga programs and wellness coaching.

Question 20

Do you offer home yoga classes?

Accepted Answer

Yes. Yoganta provides home yoga sessions in selected cities with certified instructors for individuals, families and small groups.

Question 21

Can beginners join Yoganta yoga classes?

Accepted Answer

Absolutely. Our programs suit beginners, intermediate practitioners and experienced yoga enthusiasts, with guidance from certified instructors.

Question 22

Can I book one-to-one yoga sessions?

Accepted Answer

Yes. Personalised one-to-one yoga sessions are available online and offline, based on your goals, health condition and schedule.

Question 23

Do you provide corporate wellness programs?

Accepted Answer

Yes. Yoganta offers corporate yoga, stress management sessions, ergonomic wellness, mindfulness workshops and customised employee wellness programs.

Question 24

Do you provide diet and nutrition guidance?

Accepted Answer

Yes. Yoganta offers personalised diet and nutrition plans to complement yoga practice and support your wellness goals.

Question 25

Can yoga help manage chronic pain?

Accepted Answer

Yes. Yoganta's yoga therapy programs support people with back pain, neck pain, joint discomfort and other lifestyle-related health conditions.

Question 26

Does Yoganta organise workshops and wellness events?

Accepted Answer

Yes. Yoganta regularly runs workshops, wellness events, yoga camps, instructor training and community wellness initiatives.

Question 27

What certification programs does Yoganta offer?

Accepted Answer

Yoganta offers RYT 200-hour Yoga Teacher Training, Ice Bath Instructor Certification and Mudgar Instructor Certification.

Question 28

Is the RYT 200 certification internationally recognised?

Accepted Answer

Yes. The RYT 200 Yoga Teacher Training is accredited by Yoga Alliance USA.

Question 29

Who can join Yoganta certification programs?

Accepted Answer

Anyone who wants to become a certified wellness professional can join, whether you are a beginner, a yoga practitioner or a fitness professional.

Question 30

How can I verify a Yoganta certificate?

Accepted Answer

Use the Certificate Verification page and enter the certificate number shown on the certificate.

Question 31

What is the Yoganta Partner Program?

Accepted Answer

The Partner Program lets wellness centres, yoga studios and professionals work with Yoganta to grow their wellness services and education.

Question 32

Who can become a Yoganta Wellness Center Partner?

Accepted Answer

Yoga studios, gyms, wellness centres, educational institutes and health-focused organisations can apply to become Yoganta partners.

Question 33

Does Yoganta offer franchise opportunities?

Accepted Answer

Yes. Yoganta offers franchise opportunities for individuals and organisations interested in wellness education and services.

Question 34

Who can apply for a Yoganta franchise?

Accepted Answer

Entrepreneurs, wellness professionals, fitness enthusiasts and organisations who want to build a wellness business can apply.

Question 35

What support does Yoganta provide to franchise partners?

Accepted Answer

Franchise partners receive business guidance, branding, training, marketing help, operational resources and ongoing support from the Yoganta team.

Frequently Asked Questions

General

Orders & Delivery

Payments

Returns & Refunds

Products & Warranty

Services

Certifications

Partners & Franchise

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